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I can't smile, California

Not the State of California

DSO vs. FQHC: How Dental Fraud Can Happen in Each

Medi-Cal pays a dental chain for each procedure and a community health center for each visit. Each rule rewards a different shortcut, and both shortcuts have been taken and caught. Here is how the two models work, how fraud can happen inside each one, and what prosecutors and courts have actually proven.

Articles Published 2 October 2026 About a 40 minute read Every source linked

Start here

Two business models. Two ways to cheat.

Most Medi-Cal dental care comes from ordinary dental offices that bill the State for each thing they do. Two kinds of organization work differently, and they are the subject of this page.

A dental service organization, or DSO, is a company that runs the business side of many dental offices at once. A federally qualified health center, or FQHC, is a nonprofit community clinic that gets federal money to treat everyone, including people who cannot pay.

Neither one is a fraud by nature. Most of the dentists, hygienists and staff in both are doing honest work for patients that many other offices turn away. But Medi-Cal pays each of them under a different rule, and each rule rewards a different shortcut. A chain makes more by doing more procedures. A health center makes more by booking more visits. This page follows the money, shows what each shortcut looks like, and lays out the cases where someone took it and got caught.

How to read the case labels

  • Convicted or Sentenced: a judge or jury found the person or company guilty, or they pleaded guilty.
  • Settled: the company paid to end the case. Unless we say otherwise, it admitted nothing, and a settlement is not a finding of guilt.
  • Charged or Alleged: formally accused, or claimed in a lawsuit. Nothing has been proven. Everyone charged is presumed innocent.
  • Excluded: barred from billing Medicare and Medicaid.
  • Official finding: an audit or inspector general finding. These flag risk. They are not fraud verdicts, and the auditors say so.

We name companies and clinics. Where a person was convicted or charged, we describe them by their job, such as the clinic's chief executive, and link the official release that names them. Every quotation on this page is copied from the document it came from and every document is linked at the bottom. Where a number is our own arithmetic, we say so. The one section that is our opinion is boxed and labeled.

One

Meet the two models

They can look the same from the waiting room. Behind the front desk, they are built, owned and paid in completely different ways.

The chain

Dental service organization (DSO)

A company that runs the business side of dental offices: the lease, the equipment, the staff, the schedule, the billing and the advertising. Many of the largest are backed by private equity firms.

California does not let a company practice dentistry. Its law treats anyone who “manages or conducts” a place where dentistry is done as practicing it, so the usual setup is a dentist who owns the practice on paper and a management company that runs everything else under contract. How much control that contract hands over is the whole fight.

In 2024, 16.1 percent of dentists in the United States were affiliated with a DSO, and 11.5 percent in California. Among dentists ten years or less out of school it was 26.5 percent.

The clinic

Federally qualified health center (FQHC)

In the federal government's own words, “Health centers are local clinics. They treat people's medical, dental, mental health, substance use, and other health care needs.” To get federal grant money they must “Serve everyone, even if they cannot pay,” “Adjust their fees based on income and family size,” and “Have a governing board where a majority of its members are patients.”

Clinics that meet the same rules without the grant are called look-alikes. Medi-Cal pays both the same way.

The federal health center list for 2 October 2026 shows 218 health center organizations in California, running 3,098 service sites. The State's rate list gives 1,919 clinic sites a dental rate.

The two models side by side, as they work in Medi-Cal dental
Dental chain (DSO)Health center (FQHC)
Who owns itA dentist, on paper. A management company, often backed by private equity, runs the business.A nonprofit or public body. Most of its board must be patients.
Who it must treatWhoever it chooses. Taking Medi-Cal is optional.Everyone, with fees on a sliding scale.
Federal grantNone.Yes, unless it is a look-alike.
How Medi-Cal paysA set fee for each procedure, from the State's fee schedule.One flat rate for each visit, set from the clinic's own past costs, no matter what is done in the visit.
What earns moreMore procedures, or more expensive ones.More visits.
Check before treatmentSome procedures need the State's approval first.No approval needed. The clinic must keep the same justification in its own chart.
What the claim shows the StateEach procedure.A visit, with the procedures listed as information that is not paid separately.

Sources: California Business and Professions Code section 1625; ADA Health Policy Institute practice modalities data for 2024; HRSA, What is a Health Center, and its Health Center Service Delivery and Look-Alike Sites file, downloaded 2 October 2026; MACPAC, Medicaid Payment Policy for Federally Qualified Health Centers, 2017, footnote 5; DHCS, FQHC and RHC Current Rates, published 24 February 2026; DHCS, Safety Net Clinics Frequently Asked Questions, question 9; Medi-Cal Provider Manual, Rural Health Clinics and Federally Qualified Health Centers: Billing Codes, June 2026. Full links are in the sources.

Two

How each one gets paid

Every fraud on this page is a way of bending one of two payment rules. Learn the rules and the schemes explain themselves.

The chain: paid by the procedure

A dental chain that takes Medi-Cal is paid the same way as any private dentist outside the two managed care counties. The State publishes a price list, the Schedule of Maximum Allowances, with a fee for every procedure. On the schedule that took effect on 1 October 2026, a periodic exam is $15, an adult cleaning is $40, a one-surface filling is $39, a simple extraction is $41 and a sealant on a child's tooth is $22.

Those base fees have not changed in years, so the State pays extra on top. Until 30 June 2027, Proposition 56 tobacco tax money raises many of them: the exam to $45, the cleaning to $90, the filling to $54.60 and the extraction to $57.40. A separate CalAIM supplement raises a child's sealant to $38.50. DHCS says the Proposition 56 supplements end for services on or after 1 July 2027.

Under this rule, more money means more procedures, or more expensive ones. That is the shortcut a chain is tempted by.

The health center: paid by the visit

Federal law sets a health center's Medicaid rate “in an amount (calculated on a per visit basis)” based on the clinic's own costs in 1999 and 2000, raised every year for inflation. California's provider manual puts the result plainly. Clinics “may bill one (1) medical or mental health visit and one (1) dental visit at the Medi-Cal PPS rate per member per day.” PPS stands for prospective payment system, the federal name for this flat rate.

The rate is the same whether the dentist does one filling or six. It is also far higher than any single procedure fee. On the State's current list, published 24 February 2026, the middle dental rate among the 1,919 clinic sites is $292.46 a visit. One site in ten is paid less than $202.11 and one in ten more than $460.63. In Sacramento County the middle rate across 51 sites is $320.86. At almost every site, the dental rate is exactly the same as the medical rate.

The State does not hide that this costs more. A DHCS fact sheet from 2025 says “PPS per-visit rates for FQHC and RHC services are typically higher than Medi-Cal Fee Schedule rates for equivalent services provided by non-FQHC and non-RHC providers.” In its own 2016 plan for reforming clinic payment, DHCS described the system as “volume-based.”

The high rate is the design, not a loophole. The California Health Care Foundation explains that the intent “was to offset the costs that FQHCs incur for providing care to uninsured and underinsured patients while ensuring FQHCs are paid appropriately.” It also makes the case for the flat rate: it is meant “to reduce the incentive to deliver unnecessary health care services, which can occur in a volume-based fee-for-service (FFS) system.” It does that. It also creates a new incentive: more visits.

The same dental work, paid two ways

What Medi-Cal pays for three common jobs: a private or chain office paid by the procedure, a health center that does the work in one visit, and a health center that spreads it over several

Three simple extractions

Paid by the procedure$172.20
Health center, one visit$292.46
Health center, three visits$877.38

An adult exam and cleaning

Paid by the procedure$135.00
Health center, one visit$292.46
Health center, two visits$584.92

Four sealants on a child's teeth

Paid by the procedure$154.00
Health center, one visit$292.46
Health center, four visits$1,169.84
Paid by the procedure, with the current supplementsHealth center, all in one visitHealth center, one item per visit

Our arithmetic, for illustration only. Procedure fees from the October 2026 Schedule of Maximum Allowances plus the Proposition 56 and CalAIM supplements in force until 30 June 2027. Health center figures use the middle dental rate on the DHCS list of 24 February 2026, $292.46; real rates vary by clinic from $82.86 to $2,045.07. DHCS's own FAQ says clinics also receive the CalAIM supplement for some services, which would add to the clinic figures.

See the numbers as a table
The same dental work paid by the procedure and paid by the visit, using the middle health center dental rate of $292.46
Dental workPaid by the procedureHealth center, one visitHealth center, split
Three simple extractions$172.20$292.46$877.38 (three visits)
An adult exam and cleaning$135.00$292.46$584.92 (two visits)
Four sealants on a child's teeth$154.00$292.46$1,169.84 (four visits)

Read the chart fairly. A private dentist gains almost nothing by splitting work across appointments, because the fee is per procedure and every extra appointment costs chair time. A health center's pay goes up with every extra appointment. The clinic that does everything in one visit is paid the least. That is not proof that any clinic splits visits. It is the reason the State wrote rules against it, which are in the next section.

And when the patient is in a dental plan

In Sacramento and Los Angeles counties, where many Medi-Cal members are in dental managed care plans, a health center bills the plan first. Then it bills the State for the difference between what the plan paid and its full visit rate. This top-up is called the wraparound payment, or wrap. Section eight explains why it matters.

Three

How fraud can happen in a health center

The State has already written down the shortcut it worries about most. Its own rules for clinic dentistry read like a list of things it has seen.

“A clinic should not be creating policies to increase the number of visits” … “Clinics should be looking to minimize visits, not maximize.”
Source DHCS, Addendum to Safety Net Clinics Frequently Asked Questions, slides 5 and 9.
“Instead of doing all four sealants in one visit, the clinic brings the patient back four times, doing one sealant at each visit.” … “This should not be a routine practice in any clinic.”
Source DHCS, the same slides, slide 17, giving an example of what not to do.

The rule itself sits in the Medi-Cal Dental Provider Handbook: a treating dentist “shall, when applicable, feasible, and consistent with the standard of care, minimize the number of dental visits.” The State's question and answer sheet for clinics opens with a clinic that “has a policy that increases the number of appointments to deliver treatment, for example by separating dental examinations and dental prophylaxis,” meaning the exam and the cleaning. The answer: “A Medi-Cal patient should not, as a matter of routine, expect to have to return for more visits than is consistent with the Medi-Cal Dental Provider Handbook.” It adds that “Definitive services such as prophylaxis and periodic exams should be completed within a single appointment,” and that a routine check after a procedure is part of that procedure, which DHCS expects clinics to do “at no charge.”

Some second visits are honest. DHCS's own training lists dentures, root canals and crowns as work that normally takes more than one visit, and gives examples of patients who cannot manage more in one sitting: a patient with autism, a pregnant patient, an anxious patient. Its test is whether the reason is written in the patient's chart, or whether the split is the clinic's routine.

Here are the ways health center billing has gone wrong in cases that were proven or paid for. Most are not dental. The payment rule underneath them is the same one.

1. Splitting one visit into several

The scheme the State's rules describe. One exam and cleaning becomes two visits. Four sealants become four visits. Each visit is paid at the full flat rate.

Settled, denied

Cornell Scott Hill Health Corporation

New Haven, Connecticut. Health center. 11 August 2021. $350,000.

Federal prosecutors alleged that the center “implemented a policy that required Medicaid patients to receive prophylactic cleanings and dental exams on separate days, resulting in CSH getting paid two encounter rates instead of just one rate.” Connecticut's attorney general put the encounter rate at “approximately $162.00.” The period was 2017 to 2019. The attorney general said the policy “burdened patients by needlessly requiring repeat visits for their dental exams and cleanings,” including “requiring adults and children to take more time off work and/or school.” The center cooperated. The settlement agreement, as the New Haven Independent quoted it, says the center denies the allegations and admits no liability.

Official finding

Connecticut's Medicaid agency, from its own claims

Testimony to the state legislature, 8 March 2022.

The year after that settlement, Connecticut's social services commissioner asked lawmakers to require routine dental care in a single visit. Her reason: “As has been observed through claims data directly, the sequencing of preventive dental care over multiple visits at federally qualified health centers contradicts the prevailing community standards of care.” She noted that such limits already exist in several states, California among them.

Settled

Baker Victory Health Services Dental Center

Lackawanna, New York. Dental clinic. 9 January 2012. $325,000 restitution.

Not a health center, but the same scheme under a similar clinic rule. The state's investigation found that “the clinic performed procedures that should have been done in one visit over multiple visits, resulting in additional fraudulent reimbursements.”

Settled, self-reported

Kaleida Health

Buffalo, New York. Hospital dental clinic. 2012. $1.6 million.

The clinic billed “exams, x-rays, and cleanings” that state rules required to be done in one visit “separately over multiple visits, resulting in additional cost to the Medicaid program.” Kaleida found the problem in its own audit and reported it.

2. Billing something small as a full visit

Not every service counts as a visit. A fluoride treatment or a quick screening should be paid as the small item it is, or folded into a real visit. Billed as a visit, it earns the full rate.

Settled

Sea Mar Community Health Centers

Washington State. Health center. 16 January 2015. $3.35 million to the state.

Washington's attorney general alleged that “fluoride treatments, which could have been performed by dental assistants as part of a patient's regular six-month checkups, were instead billed as stand-alone appointments with a dentist or hygienist.” The fluoride fee should have been between $13.25 and $23.41. The bills went in as visits “with a typical fee of $180.” The attorney general said Sea Mar cooperated fully.

Settled, no admission

Siouxland Community Health Center

Sioux City, Iowa. Health center. 18 October 2013. $200,000.

Prosecutors alleged the center billed Medicaid “for dental outreach services performed on children who were not eligible for the service because they were either recently treated in SCHC's dental clinic or were recently the recipient of SCHC's dental outreach services.” The center “did not admit to any wrongdoing or liability.”

3. Putting someone else's work under the clinic's rate

The flat rate is for the clinic's own patients, seen by people allowed to bill. Bill other providers' patients, or work done by someone who could not bill, at the clinic's rate and the difference is the profit.

Settled, no admission

East Central Family Health Center

Wetumka, Oklahoma. Health center. 14 August 2015. $825,000.

The claims, prosecutors said, “were for patients of non-FQHC health care providers and were not East Central patients,” and “Medicaid paid a higher amount for these services under the FQHC payment rate.” The services were behavioral health, not dental. East Central “did not admit liability.”

Settled

Tri-Area Community Health

Virginia. Health center. 27 April 2026. $513,729.90.

Medicare wellness visits “provided by pharmacists without physician oversight” were, prosecutors said, “billed under the names of physicians who were not involved with the visits.” The center cooperated, ran its own review and had already repaid $321,075.56.

4. Billing for care that never happened

The oldest fraud in health care works the same at a clinic. These two ended in prison.

Sentenced

Horisons Unlimited

Merced, California. Rural health clinics. Sentenced 4 November 2019. Five years in prison, $6,107,846 restitution.

A nonprofit “that provided health and dental services” at eight clinics. Its founder and chief executive, a nurse practitioner, “billed Medi-Cal for health and dental services that were not rendered and for unnecessary health care services,” from 2014 to March 2017. A separate civil settlement describes claims “for services rendered by unlicensed providers” and for office visits “that consisted of nothing more than patients picking up controlled substances in plastic baggies in retail parking lots.” She was excluded from federal health programs for 20 years. Rural health clinics are paid by the visit too.

Sentenced

St. Gabriel Health Clinic

Louisiana. Health center. Convicted 2022, sentenced to 82 months.

The clinic ran programs for entire classrooms of students. Its former chief executive “caused the fraudulent billing of these programs to Medicaid as group psychotherapy,” and “directed that St. Gabriel practitioners falsely diagnose students with mental health disorders.” Not dental, but the same lesson: a visit that is not a real visit.

5. Inflating the rate itself

A clinic's rate comes from the costs it reports, and its wraparound top-up depends on what it says the plans already paid. Report the wrong numbers and every visit is overpaid, for years. Both of these cases are in California.

Settled, self-reported

Clinica Sierra Vista

Kern, Fresno and Inyo counties. Health center. 2 February 2023. $25,988,208.25.

The clinic reported itself. The settlement says that from 2011 to 2017 the clinic, acting through executives including its founder and former chief executive, “knowingly submitted or caused to be submitted false reconciliation requests to Medi-Cal by knowingly failing to accurately disclose all Medi-Cal Managed Care and third party plan payments in its reconciliation requests, resulting in significantly higher wrap payments.” In plain words: it told the State the plans had paid less than they had, so the State's top-up was bigger. The agreement does not cover any person's liability.

Settled

North East Medical Services

San Francisco Bay Area. Health center. Settled 2019. $4.8 million to California.

When the United States and California joined a whistleblower's suit in 2012, they alleged the center “under-reported income it received from a managed care organization in order to artificially inflate reimbursements it received from the California Medicaid program.” After years in court, including an appeal, the case ended in 2019 with the center paying California $4.8 million on a narrower claim about a cost report that set its visit rate too high for 2001 to 2008.

6. Taking the grant money

Health centers also get federal grants, and the biggest criminal sentences in this whole story came from executives who stole them or lied to keep them coming. None of these is about dental billing. They show what happens when nobody checks the people at the top.

Sentenced

Birmingham Health Care and Central Alabama Comprehensive Health

Alabama. Two health centers. Sentenced 2016. 18 years and 17 years.

The former chief executive was sentenced to 18 years “for funneling millions in federal grant money to private companies he formed to contract with the clinics” and ordered to pay $13.5 million in restitution. Prosecutors said he took “more than $16 million in money and property from two nonprofit health centers and the federal agency that funded them.” The former finance chief got 17 years.

Sentenced

Miami Beach Community Health Center

Florida. Health center. Sentenced 13 June 2013. 42 months.

Prosecutors said the former chief executive caused the center to issue “approximately 837 checks made payable to her totaling approximately $3 million for purported ‘community development.’”

Convicted

SEMO Health Network

Missouri. Health center with dental centers. Guilty plea, 2014.

The former chief executive admitted that grant reports and as many as 40 grant applications “contained false information, including information about the number of patients needing services and the number of services provided by SEMO.”

Charged

Silver State Health Services

Las Vegas, Nevada. Health center. Indicted 2024, new indictment 2025.

A former chief executive and a real estate investor are accused of “funneling grant money belonging to SSHS into bank accounts controlled by the defendants.” As the prosecutors' own release says, an indictment is merely an allegation. The case had not gone to trial as of 2 October 2026.

7. Paying for patients

Settled, allegations only

Southern California Medical Center

Southern California. Health center with six clinics. 26 December 2024. $10 million, plus $5 million to the whistleblowers.

The allegations included “paying kickbacks to marketers to refer Medicare and Medi-Cal beneficiaries to SCMC clinics” and sending patients to a laboratory its owners were tied to. The release says the claims “are allegations only and there has been no determination of liability.”

Four

How fraud can happen in a dental chain

A chain is paid like any dentist, by the procedure. What changes is scale. A bad habit in one office is one dentist's choice. In a chain it can be a policy, a bonus plan or a scheduling target, applied in every office at once.

The government has said so in writing. In 2012 Senator Chuck Grassley, then investigating corporate dental chains in Medicaid, described the dentists who own chain clinics on paper: “These ‘owner dentists’ are effectively ghost owners who maintain none of the traditional aspects of ownership of their operations, allowing the corporate investors to have control over clinical operations.” The joint Senate staff report that followed in 2013 found that one management company's ownership setup was “fundamentally deceptive.” The same report found the opposite for another chain it examined, whose agreements “truly provide only administrative and scheduling support.” Not every DSO is the same, and the Senate said that too.

Here are the ways chain billing has gone wrong in cases that were proven or paid for.

1. Production targets and bonuses

When a dentist's pay or job depends on how much revenue they bring in, the pressure lands on the treatment plan.

Settled, denied

Benevis and Kool Smiles

More than 130 clinics in 17 states. 10 January 2018. $23.9 million.

The Justice Department alleged false claims “for medically unnecessary pulpotomies (baby root canals), tooth extractions, and stainless steel crowns, in addition to seeking payment for pulpotomies that were never performed.” It alleged that “Kool Smiles clinics routinely pressured and incentivized dentists to meet production goals through a system that disciplined ‘unproductive’ dentists and awarded ‘productive’ dentists with substantial cash bonuses,” and that the clinics “ignored complaints from their own dentists regarding overutilization.” The companies said the settlement included no admission of wrongdoing and that “the companies strongly disagree with the government's allegations.”

Settled

ImmediaDent and Samson Dental Partners

Indiana. 6 November 2018. $5.139 million announced.

The allegations were simple extractions billed as surgical ones, and deep cleanings “that were either not performed or not medically necessary.” The management company was also accused of breaking Indiana's ban on the corporate practice of dentistry “by rewarding production, disciplining employees for not meeting production objectives, and directing personnel in a manner which compromised clinical judgment.” The government asked the companies to accept five years of outside monitoring. “The companies refused to agree to this oversight.”

2. Unneeded treatment on children

Medicaid children are the core of many chains' business, and the same procedures appear again and again: baby root canals, called pulpotomies, and stainless steel crowns on baby teeth.

Settled

FORBA and Small Smiles

69 clinics nationwide. 20 January 2010. $24 million plus interest.

The management company resolved allegations that services to low-income children “were either medically unnecessary or performed in a manner that failed to meet professionally-recognized standards of care,” including baby root canals, crowns, anesthesia, extractions, fillings and sealants. It accepted five years of federal monitoring. What happened next is in item 7.

Settled

Medicaid Dental Center

North Carolina. 9 April 2008. $10.05 million.

The center and its two owner dentists resolved allegations of billing North Carolina Medicaid for baby root canals that were not needed and of failing to get informed consent. The Justice Department's civil chief at the time said: “These dentists subjected their child patients to invasive and sometimes painful procedures, often for the sake of obtaining money from the North Carolina Medicaid program.”

Settled, partial admission

HQRC Management Services

New York and New Jersey, 13 practices. 6 October 2022. $753,457.

A rare admission. The owner dentist and the companies “admit that, in some instances between 2011 and 2018, some dentists affiliated with HQRC performed and billed Medicaid for pulpotomies not supported by the medical records.” Prosecutors said some baby root canals were done “even though there was no dental decay in the inner third of the dentin.”

3. Billing for work not done, or for bigger work than done

Settled One dentist sentenced

Ocean Dental

Clinics across Oklahoma. 30 October 2014. $5.05 million.

The claims were “either (1) upcoded by billing for more restored surfaces than were actually performed or (2) not performed at all.” The company “did not admit liability.” In a separate criminal case, a dentist who had worked there pleaded guilty and “was sentenced to serve 18 months in federal prison.”

Settled

Two dentists and their 35 clinics

Texas. 14 May 2021. $3.1 million.

Two dentists and their management companies, which had “rapidly expanded their operation to include 35 dental clinics operating statewide by 2015,” resolved allegations of claims “for fillings in children that were not actually performed” and of using other dentists' Medicaid numbers. The release says the claims are “allegations only.”

Convicted

All About Smiles

Missouri, three clinics and a management company. Jury verdict 20 February 2019.

The owners bought orthodontic appliances “for approximately $50 each” and “billed each such appliance to Medicaid as a speech aid prosthesis for approximately $695,” because Medicaid did not cover the orthodontic work. They were convicted on all 40 counts. One owner was sentenced to four years and nine months.

Settled

Dental Dreams

Massachusetts. 5 September 2017. $1.375 million.

A national clinic chain resolved allegations that it “overbilled the Massachusetts Medicaid program for surgical extractions of teeth and for a specific kind of oral examination.” A former employee brought the case as a whistleblower.

4. Somebody else's name on the claim

Every Medicaid claim names the dentist who did the work. When that person is not credentialed, the claim goes out under someone who is.

Settled

Premier Dental Holdings, doing business as Sonrava Health

New Jersey. 30 June 2025. $540,000.

Sonrava and several affiliated companies resolved allegations of services “performed by providers who were not credentialed” but billed “by using the National Provider Identifiers of dentists who did not perform the services,” from 2021 to 2023. Sonrava's own website lists Western Dental & Orthodontics, the large California Medi-Cal provider, among its affiliated brands. The New Jersey case was about New Jersey.

Settled

InterDent and Dedicated Dental

Bakersfield, California. 24 June 2008. $729,000 to the United States and California.

An orthodontist who worked at the chain's Bakersfield clinic alleged that from 2002 through 2005 it “used his Denti-Cal provider number to bill the Denti-Cal program for orthodontic care provided by unauthorized dentists.” The companies paid $377,470 to the United States and $351,530 to California “without an acknowledgment of wrongdoing.”

5. Paying for patients

Settled, allegations only

MB2 Dental Solutions

Texas, 21 affiliated practices. 9 January 2017. $8.45 million.

The DSO and its practices resolved allegations of claims “that were not rendered, were tainted by kickbacks, or falsely identified the person who performed the service,” including kickbacks “to Medicaid beneficiaries and their families, marketers, and marketing entities.” Five owner dentists paid $250,000 each, and the head of marketing paid $100,000.

Settled

Family Dentistry offices

Bridgeport, Hartford and Stamford, Connecticut. 28 August 2024. $1.7 million.

The offices, it is alleged, “paid a patient recruiter $115 for each Connecticut Medicaid patient the recruiter referred to them whenever the patient received services over and above routine preventative care.”

Alleged

Two Texas lawsuits

Texas Attorney General. March 2026. Pending.

Texas sued a dental network in state court, alleging per-patient payments to marketing firms and “gift cards, cash, and other financial incentives” to Medicaid families, and joined a separate federal whistleblower case against dental providers and marketers. Neither has been decided.

6. Hiding who really owns it

When the people in charge cannot bill Medicaid, someone else's name goes on the door.

Convicted

The Savani Group

Pennsylvania. Jury verdict 9 March 2026. Not yet sentenced.

A federal jury convicted the group's two leaders, one of them a dentist, and an associate of racketeering conspiracy and health care fraud. One of the schemes proven at trial, in the prosecutors' words: “A health care fraud scheme to fraudulently obtain Medicaid contracts and fraudulently bill Medicaid using nominee business owners after Savani Group dental practices were terminated from Medicaid insurance contracts. The Savani Group defrauded Medicaid of more than $30 million through the scheme.” Motions for acquittal and a new trial were still pending in the court record at the end of September 2026.

Sentenced

Landmark Dental and other Connecticut clinics

Connecticut. Sentenced 9 October 2013. 97 months.

A former dentist who had been barred from Medicaid since 1998 “owned and operated several dental clinics in Connecticut, but used a licensed dentist to act as the nominal head of the clinics.” Medicaid paid the clinics nearly $21 million. He was sentenced to 97 months in prison, and the dentist who fronted for him later pleaded guilty too.

7. Settle, sell, start again

A company that settles usually keeps operating. What happened to the two biggest children's chains after they settled:

  1. January 2010

    FORBA, the company behind Small Smiles, settles for $24 million and accepts five years of federal monitoring.

  2. February 2012

    The companies that managed the Small Smiles clinics file for bankruptcy, and their assets are sold that May. The clinics keep operating, managed by a company called CSHM.

  3. April 2014

    The inspector general announces that CSHM, still running the Small Smiles chain, will be excluded from Medicare and Medicaid for five years from 30 September 2014, over “alleged material breaches” of the 2010 monitoring agreement. The inspector general said “CSHM has committed repeated and flagrant violations of its obligations under the CIA.” The release also says “CSHM disputed OIG's determination.”

  4. January 2018

    Benevis and Kool Smiles settle for $23.9 million, denying the allegations.

  5. August to October 2020

    Benevis files for bankruptcy. Its assets are “acquired under section 363 of the U.S. Bankruptcy Code by certain credit investment funds managed by and affiliated with New Mountain Capital.” New Mountain's March 2023 presentation to the Nebraska Investment Council lists “Sonrava Health (fka Western Dental)” among its portfolio companies.

To be fair to the record: chain cases do not always end with only a corporate check. Owners paid personally in the MB2 and Medicaid Dental Center cases, a dentist went to prison in the Ocean Dental case, and the chain owners in Missouri, Connecticut and Pennsylvania were convicted. But most of the large settlements on this page were paid by companies that admitted nothing.

Five

The case file

Every case on this page in one place, oldest first, with the label that says how far it got. Each one is linked in the sources.

Health centers and clinics

Health center and clinic cases on this page
Year and whoOutcome, and what it was about
2012. Baker Victory Health Services Dental Center, New York (dental clinic, not a health center)Settled $325,000 restitution
One visit's work done over several visits; unneeded procedures
2012. Kaleida Health, New York (hospital dental clinic)Settled $1.6 million, self-reported
Exams, X-rays and cleanings billed over several visits
2013. Miami Beach Community Health Center, FloridaSentenced 42 months
Chief executive paid herself through the center's checks
2013. Siouxland Community Health Center, IowaSettled $200,000, no admission
Dental outreach billed for children who were not eligible
2014. SEMO Health Network, MissouriConvicted guilty plea
False patient and service counts on federal grant papers
2015. Sea Mar Community Health Centers, WashingtonSettled $3.35 million to the state
Fluoride treatments billed as full dental visits
2015. East Central Family Health Center, OklahomaSettled $825,000, no admission
Other providers' patients billed at the center's rate (behavioral health)
2016. Birmingham Health Care and Central Alabama Comprehensive Health, AlabamaSentenced 18 years and 17 years
Federal grant money funneled to insiders' companies
2019. Horisons Unlimited, Merced, California (rural health clinics)Sentenced 5 years, $6,107,846 restitution
Health and dental services not rendered, unlicensed providers
2019. North East Medical Services, San Francisco Bay AreaSettled $4.8 million to California
Cost report that set the visit rate too high, 2001 to 2008
2021. Cornell Scott Hill Health Corporation, ConnecticutSettled $350,000, denied
Dental exam and cleaning required on separate days
2022. Clinicas del Camino Real, Ventura County, CaliforniaSettled $12.5 million, allegations only
Payments from a county plan for “Additional Services”
2023. Clinica Sierra Vista, Kern, Fresno and Inyo counties, CaliforniaSettled $25,988,208.25, self-reported
Plan payments left out of wraparound filings
2023. St. Gabriel Health Clinic, LouisianaSentenced 82 months
Classroom programs billed as group psychotherapy
2023. Community Health Centers of the Central Coast, CaliforniaSettled $3.5 million, allegations only
Payments from a county plan for “Enhanced Services”
2024. Southern California Medical Center, CaliforniaSettled $10 million, plus $5 million to the whistleblowers
Kickbacks to marketers; referrals to a related lab
2024. Silver State Health Services, NevadaCharged trial pending
Federal grant money moved to accounts the defendants controlled
2026. Tri-Area Community Health, VirginiaSettled $513,729.90
Pharmacist visits billed under physicians' names (Medicare)

Dental chains and multi-office groups

Dental chain and group cases on this page
Year and whoOutcome, and what it was about
2002. A Moreno Valley dental clinic, CaliforniaSentenced 3 years and 364 days
Stolen identities of seven dentists and thousands of patients
2003. Four clinics in Los Angeles and Riverside counties, CaliforniaCharged two later excluded on convictions
Run by people not licensed as dentists, using dentists' identities
2004. Hatch Dental, Ceres, Stockton and Modesto, CaliforniaConvicted owners excluded in 2009 on convictions
Dentists paid a share of the billing; unnecessary work alleged
2008. Medicaid Dental Center, North CarolinaSettled $10.05 million
Unneeded baby root canals; missing consent
2008. InterDent and Dedicated Dental, Bakersfield, CaliforniaSettled $729,000, no acknowledgment of wrongdoing
One orthodontist's provider number used for other dentists' work
2010. FORBA, manager of Small Smiles, 69 clinicsSettled $24 million plus interest, five years of monitoring
Unneeded or substandard care for children
2012. All Smiles Dental, TexasSettled $1.2 million, no admission
Orthodontic claims for items not furnished, unbundled or undocumented
2013. Landmark Dental and other Connecticut clinicsSentenced 97 months
Run by an excluded former dentist through a front dentist
2014. CSHM, manager of Small SmilesExcluded five years
Breaches of its monitoring agreement, which it disputed
2014. Ocean Dental, OklahomaSettled $5.05 million, no admission; one dentist sentenced to 18 months
Fillings upcoded or not done
2017. MB2 Dental Solutions and 21 practices, TexasSettled $8.45 million, allegations only
Services not rendered, kickbacks, wrong dentist on claims
2017. Dental Dreams, MassachusettsSettled $1.375 million
Overbilled surgical extractions and exams
2018. Benevis and Kool Smiles, more than 130 clinicsSettled $23.9 million, denied
Unneeded children's treatment; production bonuses
2018. ImmediaDent and Samson Dental Partners, IndianaSettled $5.139 million announced; refused monitoring
Upcoded extractions; deep cleanings not done or not needed
2019. All About Smiles, MissouriConvicted owner sentenced to 4 years 9 months
$50 appliances billed as $695 speech aids
2021. Two dentists and their 35 clinics, TexasSettled $3.1 million, allegations only
Children's fillings billed but not done
2022. HQRC Management Services and 13 practices, New York and New JerseySettled $753,457, partial admission
Baby root canals not supported by records
2024. Family Dentistry offices, ConnecticutSettled $1.7 million
$115 a patient to a recruiter
2025. Premier Dental Holdings, doing business as Sonrava Health, New JerseySettled $540,000
Uncredentialed providers billed under other dentists
2026. The Savani Group, PennsylvaniaConvicted not yet sentenced
Front owners used to keep billing Medicaid
2026. A Texas dental network, and providers and marketers in a federal caseAlleged pending
Payments to marketers and Medicaid families
2026. Aspen Dental Management, California (not Medi-Cal)Settled $2 million and $300,000, awaiting court approval
Corporate control of dentistry; sales incentives for hygienists; advertising

The ImmediaDent settlement was announced as $5.139 million, but the federal and state shares in the same release add up to $5,183,000. The MB2 release names 19 practices in its headline and 21 in its text. We report what each release says.

Six

Who was watching

On dental chains, the federal government has been on record for more than a decade. On clinic dental billing, it has barely looked.

The chains: a decade of warnings

  1. June 2012

    Senator Grassley opens an inquiry into corporate dental chains in Medicaid and calls the owner dentists “ghost owners.”

  2. June 2013

    A joint staff report of the Senate Finance and Judiciary committees recommends that the inspector general “exclude from participating in the Medicaid program CSHM, Small Smiles clinics, and any other corporate entity that employs a fundamentally deceptive business model resulting in a sustained pattern of substandard care.”

  3. Fiscal year 2014

    The inspector general's work plan says “Previous OIG investigations identified numerous vulnerabilities with pediatric dental care, particularly with the care provided by certain for-profit dental chains.”

  4. 2014 and 2015

    The inspector general publishes billing audits of children's Medicaid dentistry in New York, Louisiana, Indiana and California. Each one finds chain dentists among the extreme billers. The chart below has the numbers.

  5. 30 June 2015

    Grassley writes to the inspector general and the Attorney General: “Yet, according to media reports, dental fraud against the taxpayer is still occurring.” He notes that the California audit “did not make explicit findings about whether the dentists were engaged in fraudulent billing practices,” and asks how many fraud referrals involved “Medicaid dentistry chain activity in the past 5 years.” We found no published answer.

  6. January 2018

    The Kool Smiles settlement, the largest children's dental chain case since Small Smiles.

How many of the extreme billers worked for chains

Share of dentists flagged for questionable billing to children's Medicaid who worked for a dental chain, by state, in the inspector general's four audits

Indiana, 62 of 94 flagged general dentists66%
California, 167 of 335 flagged providers50%
New York, 7 of 23 flagged general dentists30%
Louisiana, 8 of 27 flagged providers30%

Source: HHS Office of Inspector General, reports OEI-02-14-00250 (Indiana, 2014), OEI-02-14-00480 (California, 2015), OEI-02-12-00330 (New York, 2014) and OEI-02-14-00120 (Louisiana, 2014). The inspector general defined a chain as “an entity with five or more locations within a State or around the country.” New York counts general dentists only. The audits flag unusual billing; they do not prove fraud, and the inspector general says so.

See the numbers as a table
Dentists flagged for questionable billing to children's Medicaid who worked for a dental chain, by state
State and reportWorked for a chainFlaggedShare
Indiana, 20146294 general dentists66%
California, 2015167335 providers50%
New York, 2014723 general dentists30%
Louisiana, 2014827 providers30%

The clinics: a blind spot

Every one of those four audits left health centers out. The California report says: “We excluded claims for services with special payment rates, such as those submitted by Federally Qualified Health Centers.” The reason is practical, and it is the problem. A clinic dental claim did not say what was done.

When the inspector general did include clinic claims, in a 2016 study of children's dental access in four states, it ran into exactly that: “In California and Maryland, FQHC dental claims did not include information on the specific services that were provided.” The California State Auditor had found the same thing in December 2014. Clinic dental visits were recorded under “a single generic code” that “does not provide the detail necessary to identify the specific dental services rendered by providers.” Clinic dentistry was a small slice of children's dental spending then, “just over 3 percent of the total amount paid” from 2009 through 2013, the Auditor said.

The current Medi-Cal manual, updated June 2026, tells clinics to list the dental procedure codes on each visit claim “to ensure accurate utilization tracking.” Those lines are “not separately reimbursed.” Whether anyone at the State uses them to look for split visits is not something DHCS has published.

The federal agency that funds health centers has had its own gaps. In 2012 the Government Accountability Office found that “HRSA's ability to identify grantees' noncompliance with Health Center Program requirements is insufficient,” and that “only 11 percent of grantees had a compliance-related site visit” from January through October 2011. That was about grant rules, not Medicaid billing. In 2018 the inspector general found that “Twenty-five percent of the health centers” that won a round of grants in 2014 “had elevated programmatic or financial risks,” while crediting the agency with helping them.

States have noticed the cost. In a 2020 survey, “Officials from 27 states identified challenges with the requirement to pay federally qualified health centers and rural health clinics based on historic costs, citing higher payments than for other providers.”

We searched the inspector general's reports and work plans from 2015 to 2026 for any audit of health center dental billing, encounter splitting or per-visit dental claims. We found none.

The convictions, by the numbers

14 of 856

Fraud convictions by state Medicaid fraud units nationwide that were dentists, fiscal year 2025

16 of 817

The same count for fiscal year 2024

11 of 780

The same count for fiscal year 2021

HHS Office of Inspector General, Medicaid Fraud Control Units annual reports and case outcome workbooks for fiscal years 2021, 2024 and 2025. These count state cases only, not federal prosecutions, and the dentist line counts individual dentists. A chain or management company convicted as a company would not appear under it.

Seven

The California record

California has a law against corporate dentistry, a federal audit that pointed straight at dental chains, and a long list of prosecutions. Here is what each of them shows.

The 2015 audit

The inspector general analyzed Medi-Cal's 2012 dental claims for children, leaving out health centers, and looked for dentists whose billing was far outside the norm.

335

Dentists and orthodontists flagged for questionable billing, 8 percent of those reviewed

$117.5M

What Medi-Cal paid them for children's dental care in 2012

Half

Of the flagged providers worked for dental chains, most of them for just five chains

1,658

Services one dentist billed in a single day

In the report's words: “Half of the dental providers with questionable billing worked for dental chains.” Of those, “Eighty percent (134) of these providers worked for 5 dental chains, 2 of which have been the subject of Federal and State investigations.” The auditors' concern: “these chains may be encouraging their providers to perform unnecessary procedures to increase profits.”

The details are hard to read. Dentists statewide averaged 24 services a day for Medicaid children, but “229 dentists each averaged at least 76 services per day.” One dentist “provided 33 services to a 4-year-old child during a single visit,” including “13 stainless steel crowns and 11 pulpotomies.” At 108 dentists, “Eighteen percent or more of the children served by these dentists received stainless steel crowns, compared to an average of only 5 percent.”

The auditors were careful, and so should we be: “Although our findings do not prove that providers either billed fraudulently or provided medically unnecessary services, providers with extreme billing patterns warrant further scrutiny.” They asked the State to “closely monitor billing by providers in dental chains,” and DHCS agreed. They wrote that “In a separate memorandum, we will refer to the State the dental providers whom we identified as having questionable billing.” We found no public record of what happened to those referrals.

One change did follow. The State Auditor had recommended that every dental claim name the dentist who actually did the work. DHCS made that a requirement on 1 December 2015, and the Auditor marked it “Fully Implemented.” It makes the InterDent scheme in section four harder to repeat.

California chain and group cases

Six of the health center and clinic cases in section three are Californian: Horisons Unlimited, Clinica Sierra Vista, North East Medical Services, Southern California Medical Center, Clinicas del Camino Real and Community Health Centers of the Central Coast. On the chain side, the California record is mostly multi-office groups, often controlled by people who were not the dentists doing the work.

Convicted

Hatch Dental

Ceres, Stockton and Modesto. Charged 2004.

The Attorney General charged the owner of three clinics and 20 others with defrauding Medi-Cal of $4.5 million. The owner, prosecutors said, “recruited 19 other dentists, who were paid about 25 percent of the insurance proceeds received by Hatch Dental for the work they performed. The kickbacks provided an incentive to perform unnecessary dental procedures of poor quality.” In May 2009 the owner dentist and a second owner-operator were excluded from federal health programs under the rule for “Conviction of program-related crimes.” The $4.5 million is the charged figure.

Sentenced

A Moreno Valley dental clinic

Sentenced April 2002.

The defendants were found guilty of “stealing the identities of seven dentists and thousands of Medi-Cal patients.” They found the dentists by placing job ads seeking licensed dentists and collecting copies of their licenses, then used the dentists' identities to become Medi-Cal providers. One was sentenced to three years in state prison, another to 364 days in jail, with $1.6 million in restitution and costs.

Charged Two later excluded on convictions

Four clinics in Los Angeles and Riverside counties

Charged March 2003.

The Attorney General charged eight people over four dental clinics run by three men, “none of whom were licensed to practice dentistry,” with stealing dentists' identities to bill Medi-Cal at least $380,000. Two of the three were excluded from federal health programs in 2004 and 2005 under the rule for program-related convictions.

Settled, awaiting court approval

Aspen Dental Management

California Attorney General. 7 May 2026. $2 million in penalties, $300,000 in restitution.

Not a Medi-Cal case: the Attorney General says “Aspen Dental offices did not accept state or federally funded insurance programs.” It is here because it is the clearest picture California has published of what illegal control by a management company looks like. Among the allegations, a program that “offered hygienists $50 per sale to new patients or $100 per sale to existing patients” for clear aligners. Aspen “does not admit any facts or legal claims alleged in the Complaint,” and the settlement “remains subject to court approval.” Its proposed terms would bar sales incentives for clinical staff.

California law

  • The corporate practice ban. Business and Professions Code section 1625 counts as practicing dentistry anyone who “Manages or conducts as manager, proprietor, conductor, lessor, or otherwise, a place where dental operations are performed.”
  • The dentist's own duty. Section 1685 makes it unprofessional conduct for a dentist “to require, either directly or through an office policy, or knowingly permit the delivery of dental care that discourages necessary treatment or permits clearly excessive treatment.” The words “through an office policy” matter for chains. The duty falls on the licensed dentist, not the management company.
  • SB 351, in force since 1 January 2026. Health and Safety Code section 1191 now says a private equity group or hedge fund involved with a dental practice may not interfere with dentists' judgment, including “Determining how many patients a physician or dentist shall see in a given period of time,” and may not control “Making decisions regarding the coding and billing of procedures for patient care services.” The Attorney General “shall be entitled to injunctive relief and other equitable remedies.” There are no fines in it, it covers only private equity groups and hedge funds, and outsiders may still assist with those decisions “provided that the physician or dentist retains the ultimate responsibility for, or approval of, those decisions and activities.”
  • What did not pass. AB 3129 would have required the Attorney General's consent for private equity purchases of health care provider groups of ten or more licensed professionals, dentists included. The Governor vetoed it on 28 September 2024, saying the Office of Health Care Affordability should review such deals. In 2000, AB 2332 would have licensed dental management companies as health plans. Its hearings were canceled at the author's request and it died in committee.

Eight

Where this meets dental managed care

This site is about the two counties where Medi-Cal dental runs through managed care plans: Sacramento, where most members must enroll, and Los Angeles, where it is a choice. Both of this page's payment rules reach into those plans.

The visit rate survives the plan

When a health center treats a dental plan member, the provider manual says it “would bill the DMC plan and separately submit a reimbursement claim” to the State. State law then requires DHCS to pay “the difference between its per-visit PPS rate and receipts from other plans or programs on a contract-by-contract basis and not in the aggregate.” The manual applies this to members of dental plans in Sacramento and Los Angeles counties and to Health Plan of San Mateo.

The federal government's advisers on Medicaid payment explain what that means: “The state must pay up to the PPS rate irrespective of financial incentives or disincentives employed by the managed care entity.” Whatever the plan pays, the clinic's total for each visit comes back to its full rate. Every extra visit still earns the full rate. The plan's attempt to control cost does not reach the clinic.

The Clinica Sierra Vista case in section three is what wrap fraud looks like: report less plan income than you received, and the State's top-up grows.

The plan's own incentive runs the other way

A dental plan is paid a fixed amount for each member each month, whether or not the member gets care. Its shortcut is not more procedures or more visits. It is less care. Our article The Employment Penalty of a Broken Smile follows that money, and the dental managed care page compares the plans with the State's own system.

State law limits that shortcut with a floor: a Medi-Cal plan must spend at least 85 percent of what it is paid on care, or pay the difference back. Two California settlements show how a floor like that can be gamed. In Ventura County and in Santa Barbara and San Luis Obispo counties, the county medical plans paid hospitals and clinics, including two health centers, for “Additional Services” and “Enhanced Services” for newly eligible adults. The United States and California alleged the payments were “pre-determined amounts that did not reflect the fair market value” of any services, made when the plans would otherwise have owed money back. Clinicas del Camino Real paid $12.5 million in 2022 and Community Health Centers of the Central Coast paid $3.5 million in 2023. Both releases say the claims are allegations only. These were medical plans, not dental, but dental plans are held to the same 85 percent floor.

Sacramento: the numbers

In the State's February 2026 rate list, 51 clinic sites in Sacramento County have a dental rate. The middle one is $320.86 a visit, the lowest $143.59 and the highest $458.16. For a dental plan member treated at one of those sites, the State tops up whatever the plan pays to that site's rate.

Nine

What the evidence does not show

The cases on this page are real. They do not add up to a measurement, and a fair reader should know where they stop.

  • Nobody has published a fraud rate by type of practice. The California audit reported how many of the flagged dentists worked for chains. It did not report how many of all 4,091 dentists and orthodontists it reviewed worked for chains, so the two cannot be compared.
  • Half the flagged California dentists did not work for chains. Solo and small group dentists commit Medicaid fraud too, and the state fraud unit counts above are mostly individuals.
  • Single offices can be as bad as any chain. In Houston, the operator of one children's dental office pleaded guilty and was sentenced in 2024 to 120 months; prosecutors said he “illegally employed his son, who was not a licensed dentist, to provide dental services to Medicaid-insured children.” In Manhattan, an unlicensed dentist and the licensed dentist he worked with were each sentenced to two years in prison in 2019, over cash kickbacks to patients and work the unlicensed man was not allowed to do.
  • A settlement is not a verdict. Most of the large chain and clinic settlements on this page say the claims are allegations only, and several companies publicly denied them.
  • The State's own fraud worry has been questioned. In 2016 the Little Hoover Commission wrote that it “heard anecdotally that fraud rates are no different for Denti-Cal than commercial insurance.” The source, in the report's own sidebar, was an executive of the company that administered Denti-Cal, who “said he didn't have data to answer the questions, but speculated” there was little difference. The same report, in another sidebar, said “Some California dentists do generate income with questionable procedures on Denti-Cal beneficiaries.”
  • The flat visit rate was built to fix a real problem. Paying by the procedure rewards piling on procedures. The per-visit rate removes that reward. It replaces it with a different one.
  • Research on chains measures volume, not fraud. A study of more than 13 million Virginia Medicaid dental claims found “providers in DSO settings had an increased number of patients and claims compared with private-practice providers.” A 2025 study of commercial claims found private equity buyouts “increased charges for dental care services by 3.3%,” while “allowed prices for these services remained statistically unchanged,” and a shift toward “generally higher reimbursement restorative, specialty, and surgical procedures.” Neither study measured whether the care was needed.
Opinion

The shortcut is written into the payment rule.

A private dentist who cheats Medi-Cal has to decide to do it, claim by claim, and carries the risk personally: the license, the freedom, the house. In a chain or a clinic, the same pressure can be written into a bonus plan, a scheduling policy or a cost report, applied across dozens of offices by people who never touch a patient, and paid for, when it is caught at all, with a corporate check and no admission.

Neither model is the villain. Health centers treat people nobody else will, and a 2024 study found that dental practices backed by private equity are more likely than others to take Medicaid at all. But each one is paid in a way that rewards a particular kind of cheating, and the oversight has not matched the reward. The federal government audited chains for a decade and found them over-represented among the most extreme billers. As far as we can find, it has never audited a health center's dental visits, and for years California's own claims could not show what was done in one.

Two things would change that, and neither needs a new law. DHCS could publish dental visits per patient for each clinic, from the procedure codes it now asks clinics to send, so that splitting would show up as a number. And it could say, eleven years on, what it did with the dentists the inspector general referred to it in 2015.

Ten

Red flags, and where to report

General information from the public rules, not legal or dental advice. A red flag is a reason to ask a question, not proof of anything.

Things worth asking about

The State's own advice, on its Smile, California site, starts here: “Make sure that you and your dentist agree on a treatment plan you and/or your child are comfortable with.” Then watch for these.

  • You are asked to come back for each tooth, each sealant, or for your cleaning on a different day from your exam, and nobody gives you a reason that is about you. DHCS says a patient “should not, as a matter of routine, expect to have to return for more visits than is consistent with the Medi-Cal Dental Provider Handbook.”
  • A check-up after a procedure is booked as a new appointment as a matter of routine. DHCS expects clinics to do routine follow-up “at no charge.”
  • Your child gets several crowns or baby root canals in one visit and nobody explained why, or asked for your consent first.
  • Someone offers you cash, gift cards or other rewards for coming in or bringing your children.
  • The person who treated you is not the dentist named in your paperwork or records.
  • Your records show visits or treatment you never had. Our records guide explains how to ask for them.

Write it down

The date of each visit, what was done, who did it and what you were told about the next appointment. A dated list turns a feeling into something an investigator can check.

The State

DHCS Medi-Cal fraud hotline

For suspected fraud by any Medi-Cal provider, including dentists, clinics and chains. You can also write to DHCS at P.O. Box 997413, Sacramento, CA 95899-7413.

(800) 822-6222

Report online

The prosecutors

California Department of Justice

The Division of Medi-Cal Fraud and Elder Abuse investigates and prosecutes Medi-Cal provider fraud in California.

(800) 722-0432

How to report

Numbers and addresses from each agency's own page, checked 2 October 2026. 1-800-HHS-TIPS is 1-800-447-8477. Members in fee-for-service Medi-Cal Dental can also call the Medi-Cal Dental Customer Service Center at 1-800-322-6384, whose handbook lists reporting Medi-Cal fraud among the things it helps with. Members of a dental plan in Sacramento or Los Angeles can also file a grievance with their plan about the care itself; the steps are on our If Your Plan Says No page.

Read the small print with us

What we cannot show

Things we looked for and could not find in the public record. If you have any of them, send them.

Open questions

  • What happened to the dentists the inspector general referred in 2015. The 2015 report said it would refer the flagged providers to the State in a separate memorandum, and DHCS said it would decide by December 2015 what action was warranted. We found no public account from DHCS, the Attorney General or the State Auditor of what came of it.
  • How often each clinic brings dental patients back. The number that would show visit splitting, dental visits per patient for each clinic, is not published. The State now asks clinics to list procedure codes on each visit claim, so it could be.
  • How much Medi-Cal pays health centers for dental care today. The last statewide figure we found is the State Auditor's: “more than $127 million in 2012” for “more than 772,000 dental visits,” an average of $164 a visit. The middle dental rate on today's list is $292.46.
  • Whether a wraparound payment shows up in a plan member's records. The top-up is paid by the State, for a named member, on a date of service. Whether the State's records unit would include it in a member's own records request has not been tested. Our records guide explains how to ask.
  • Which chains the 2015 California audit meant. The inspector general did not name them. Its footnotes on the largest chain, with 45 flagged providers, cite two 1997 Los Angeles Times articles about Western Dental. Footnotes are not findings, and the audit itself says its results do not prove fraud.
  • A fraud rate for chains, clinics and solo dentists. Nobody has measured one. Every comparison on this page is a count of cases or a share of flagged dentists, not a rate.
  • How the open cases end. The Savani Group defendants had not been sentenced, the Silver State Health Services case had not gone to trial, and the two Texas lawsuits had not been decided, as of 2 October 2026.

Show your work

Sources

Every quotation on this page was checked by machine against a saved copy of the document it came from. A few government sites block automated readers but open normally in a browser.

How the money moves

  1. DHCS Medi-Cal Dental, Schedule of Maximum Allowances, CDT 26, for dates of service on or after 1 October 2026, pages 5-203 to 5-231.
  2. DHCS, Proposition 56 Supplemental Dental Payments, with its list of codes and amounts, and Medi-Cal Dental Provider Bulletin, Volume 42, Number 19, July 2026, for the delay to 1 July 2027.
  3. DHCS Medi-Cal Dental, CalAIM Pay-for-Performance Initiative: Preventive Care, rate table.
  4. 42 U.S. Code section 1396a(bb), the federal per-visit payment rule and the managed care supplemental payment, at the Legal Information Institute.
  5. California Welfare and Institutions Code section 14132.100, subdivision (h), as amended in 2026.
  6. DHCS, Medi-Cal Provider Manual, Rural Health Clinics and Federally Qualified Health Centers: Billing Codes, pages updated June 2026: one dental visit per day, informational lines, procedure codes, and the dental managed care wraparound claim.
  7. DHCS, FQHC and RHC Current Rates, published 24 February 2026, a spreadsheet. The medians and ranges on this page are our own calculations from its dental rows.
  8. DHCS, Eliminate Prospective Payment System Reimbursement for State-Only Services, fact sheet, 2025, page 1.
  9. DHCS, FQHC Alternative Payment Methodology concept paper, 13 October 2016, pages 3 and 9.
  10. California Health Care Foundation, Medi-Cal Explained: How Health Centers Are Paid, May 2022, pages 4 and 5.
  11. Medicaid and CHIP Payment and Access Commission, Medicaid Payment Policy for Federally Qualified Health Centers, December 2017, pages 2 and 4 and footnote 5.
  12. Health Resources and Services Administration, What is a Health Center?, and the Health Center Service Delivery and Look-Alike Sites file from HRSA's data downloads, record date 2 October 2026; the California counts are our tally of its rows.
  13. ADA Health Policy Institute, Practice Modalities Among U.S. Dentists, 2024 data, and ADA News, More dentists affiliating with DSOs, June 2023.
  14. California Business and Professions Code section 1625, subdivision (e), and section 1685.
  15. California Health and Safety Code section 1191, added by SB 351 (Chapter 409, Statutes of 2025), effective 1 January 2026.
  16. Governor of California, veto message for AB 3129, 28 September 2024, and the history of AB 2332 (2000).
  17. California State Auditor, follow-up on recommendation 21 of Report 2013-125, the rendering provider requirement, marked Fully Implemented.

The State's rules for clinic dentistry

  1. DHCS Medi-Cal Dental, Safety Net Clinics (SNCs) Frequently Asked Questions, last revised 17 July 2024, pages 1, 2, 4 and 10.
  2. DHCS Medi-Cal Dental, Addendum to Safety Net Clinics Frequently Asked Questions, slides 5, 9, 16 to 20.
  3. DHCS Medi-Cal Dental, Safety Net Clinic Dental Policy Clarification Training, September 2024, slides 30 to 32 and 48.
  4. DHCS Medi-Cal Dental, Provider Handbook, Section 4: Treating Members, page 4-11, the rule to minimize the number of visits.
  5. California State Auditor, Report 2013-125 on the Medi-Cal dental program, December 2014, pages 10 and 54.
  6. Connecticut Department of Social Services, testimony to the Human Services Committee on S.B. 191, 8 March 2022.

Health center and clinic cases

  1. U.S. Attorney, District of Connecticut, Health Center Pays $350K to Settle Improper Billing Allegations Related to Medicaid Dental Services, 11 August 2021; Connecticut Attorney General, settlement with Cornell Scott Hill Health Corporation; New Haven Independent, 12 August 2021, quoting the settlement agreement.
  2. New York Attorney General, $325,000 Medicaid Fraud Settlement With Erie County Dental Clinic, 9 January 2012, and $1.6 Million Settlement With Erie County Dental Clinic, 2012.
  3. Washington Attorney General, Sea Mar health centers to pay $3.35 million, 16 January 2015.
  4. U.S. Attorney, Northern District of Iowa, Sioux City Community Health Center Pays $200,000, 18 October 2013.
  5. U.S. Attorney, Western District of Oklahoma, Oklahoma Federally Qualified Health Center Agrees to Pay $825,000, 14 August 2015.
  6. U.S. Attorney, Western District of Virginia, Tri-Area Community Health Agrees to Pay $513,000, 27 April 2026.
  7. U.S. Attorney, Eastern District of California, Horisons Unlimited sentencing, 5 November 2019, and civil settlement, 14 November 2019.
  8. U.S. Department of Justice, Former CEO of Health Clinic Convicted of Medicaid Fraud, and U.S. Attorney, Middle District of Louisiana, sentencing release, St. Gabriel Health Clinic.
  9. California Attorney General, Clinica Sierra Vista release, 2 February 2023, and the settlement agreement, paragraph J.
  10. U.S. Attorney, Northern District of California, United States joins lawsuit against North East Medical Services, 7 August 2012; the 2019 settlement is in the court record, United States v. North East Medical Services, N.D. Cal. No. 4:10-cv-01904.
  11. U.S. Attorney, Northern District of Alabama, former chief executive sentenced to 18 years, 14 October 2016, and former finance chief sentenced to 17 years, 10 August 2016.
  12. U.S. Attorney, Southern District of Florida, Former CEO of Miami Beach Community Health Center Sentenced, 13 June 2013.
  13. U.S. Attorney, Eastern District of Missouri, Former CEO of SEMO Health Network pleads guilty, 2014.
  14. U.S. Attorney, District of Nevada, Silver State Health Services indictment, 30 May 2025.
  15. U.S. Attorney, Central District of California, Southern California-based clinics, laboratory and owners pay $15 million, 26 December 2024.
  16. U.S. Department of Justice, Gold Coast Health Plan and three providers, $70.7 million, 18 August 2022, and CenCal Health and three providers, $68 million, 29 June 2023.

Dental chain and group cases

  1. U.S. Department of Justice, Benevis and Kool Smiles to pay $23.9 million, 10 January 2018; the companies' statement the same day.
  2. U.S. Attorney, Western District of Kentucky, ImmediaDent and Samson Dental Partners settlement, 6 November 2018.
  3. U.S. Department of Justice, FORBA pays $24 million, 20 January 2010.
  4. U.S. Department of Justice, Medicaid Dental Center settlement, 9 April 2008.
  5. U.S. Attorney, District of New Jersey, HQRC and affiliated practices pay over $750,000, 6 October 2022.
  6. U.S. Attorney, Western District of Oklahoma, Ocean Dental pays over $5 million, 30 October 2014.
  7. U.S. Attorney, Northern District of Texas, dentists pay $3.1 million, 14 May 2021.
  8. U.S. Attorney, Western District of Missouri, All About Smiles owner sentenced, 10 October 2019.
  9. U.S. Attorney, District of Massachusetts, Dental Dreams settlement, 5 September 2017.
  10. U.S. Attorney, Northern District of Texas, via the FBI, All Smiles Dental settlement, 21 March 2012.
  11. U.S. Attorney, District of New Jersey, 2025 national health care fraud takedown, District of New Jersey cases, 30 June 2025, including Premier Dental Holdings, doing business as Sonrava Health; and Sonrava Health's website, listing its affiliated brands.
  12. U.S. Attorney, Northern District of Texas, MB2 Dental Solutions settlement, 9 January 2017.
  13. U.S. Attorney, District of Connecticut, Connecticut dentists pay $1.7 million, 28 August 2024.
  14. Texas Attorney General, suit against a dental network, 31 March 2026, and suit against dental providers and marketers, 30 March 2026.
  15. U.S. Attorney, Eastern District of Pennsylvania, Savani Group owners and associate convicted, 9 March 2026; the court's order of July 2026 cancelling the sentencing hearings.
  16. U.S. Attorney, District of Connecticut, stealth dental clinic operator pleads guilty, 3 June 2013, and the front dentist's plea, 15 April 2015, which records the 97 month sentence.
  17. HHS Office of Inspector General, OIG Excludes Pediatric Dental Management Chain, 3 April 2014; U.S. Bankruptcy Court, Middle District of Tennessee, opinion of 9 October 2015 in the Small Smiles bankruptcy.
  18. Benevis, Benevis Acquired by New Mountain Capital, 6 October 2020; New Mountain Capital, presentation to the Nebraska Investment Council, March 2023.
  19. U.S. Attorney, Southern District of Texas, Houston dental clinic operator sentenced, 25 June 2024, and U.S. Attorney, Southern District of New York, unlicensed dentist sentenced, 2019.
  20. U.S. Attorney, Central District of California, InterDent and Dedicated Dental pay more than $375,000, 24 June 2008.
  21. California Attorney General, charges against a Central Valley dentist and 20 others, 2004, and HHS Office of Inspector General, List of Excluded Individuals and Entities and its exclusion authorities, for the 2004, 2005 and 2009 exclusions.
  22. California Attorney General, Medi-Cal fraud criminal convictions, 23 April 2002, and charges over four dental clinics, 14 March 2003.
  23. California Attorney General, settlement with Aspen Dental, 7 May 2026, and the stipulation for judgment.

Who was watching, and the research

  1. HHS Office of Inspector General, Questionable Billing for Medicaid Pediatric Dental Services in California, OEI-02-14-00480, May 2015, executive summary and pages 5 to 16, footnotes 24 to 33.
  2. HHS Office of Inspector General, questionable billing reports for New York (OEI-02-12-00330, March 2014), Louisiana (OEI-02-14-00120, August 2014) and Indiana (OEI-02-14-00250, November 2014).
  3. HHS Office of Inspector General, Most Children With Medicaid in Four States Are Not Receiving Required Dental Services, OEI-02-14-00490, January 2016, appendix A, footnote 26.
  4. U.S. Senate Committee on Finance and Committee on the Judiciary, Joint Staff Report on the Corporate Practice of Dentistry in the Medicaid Program, S. Prt. 113-16, 2013, pages 1 to 4 and 32. A very large file.
  5. Senator Chuck Grassley, Grassley investigates allegations against dental clinics, 27 June 2012, and letter to the HHS Inspector General, 30 June 2015.
  6. HHS Office of Inspector General, Work Plan, Fiscal Year 2014, page 40.
  7. U.S. Government Accountability Office, GAO-12-546, Health Center Program: Improved Oversight Needed, May 2012, highlights page; and GAO-20-407, April 2020, on states' views of federal Medicaid requirements.
  8. HHS Office of Inspector General, HRSA Helped Health Centers With Elevated Risks, OEI-05-14-00470, May 2018.
  9. HHS Office of Inspector General, Medicaid Fraud Control Units annual reports for fiscal year 2025 and fiscal year 2024, with their case outcome workbooks, and fiscal year 2021, appendix B.
  10. Little Hoover Commission, Fixing Denti-Cal, Report 230, April 2016, pages 8, 34 and 36, Internet Archive copy.
  11. Nasseh K, LoSasso AT, Vujicic M, private equity and dental practices, Health Affairs, August 2024.
  12. Brickhouse TH and others, dental service organizations and Virginia Medicaid, Journal of the American Dental Association, October 2021.
  13. Nasseh K, LoSasso AT, Vujicic M, Downey, private equity acquisitions of dental practices, Health Services Research, online 10 December 2025.

Where to report

  1. DHCS, Stop Medi-Cal Fraud Complaint Form page.
  2. California Department of Justice, Division of Medi-Cal Fraud and Elder Abuse, reporting and contact pages.
  3. HHS Office of Inspector General, Report Fraud.
  4. DHCS Medi-Cal Dental, Member Handbook, 2025, the Customer Service Center section.
  5. Smile, California, the State's own Medi-Cal Dental site, How to Avoid Inappropriate Care of Fraudulent Providers.